FAQs

What are the check-in and check-out times?

Our reception staff is at your disposal every day from 8am to 11pm. At our reception you will receive all types of information regarding activities inside and outside the Borgo. It is possible to check in from 3pm until 11pm, and it is advisable to communicate an approximate arrival time. On the day of your departure, the room must be kindly vacated by 11 am; it is however possible, compatibly with the needs of the structure, to request a late check out by paying a supplement. It is also possible to check out early by communicating it to the reception staff the evening before.

Which credit cards are accepted?

Mastercard, Visa, American Express are accepted.

Is there a Wi-Fi connection?

The entire structure is covered by a wi-fi connection, free for guests.

What is the hotel's cancellation policy?

The non-refundable rate requires the entire stay to be charged at the time of booking and cannot be refunded. The client rate involves a 15% charge on the total amount of the stay, refundable within 7 days before arrival with the issuing of a voucher worth the amount already paid. Payment for the stay and any extras will take place on the day of check-out, in the manner chosen by the guest.

How can I reach nearby locations?

The hotel, upon reservation, provides a transport service dedicated to its guests for all destinations. For information and costs of the service, our reception staff is at your disposal. The main distances from Il Borgo di Vescine: Siena: approximately 25 km along the Florence-Siena motorway connection towards Siena. Florence: approximately 40 km along the Florence-Siena motorway junction towards Florence. San Gimignano: approximately 50 km along SP 130 di Castagnoli/SP130 and SP1 in the direction of Via Bagnaia in San Gimignano. Castellina in Chianti: approximately 7 km along the SR 222. Radda in Chianti: approximately 7 km along the SR 222. Volpaia: approximately 12 km along the SR 429 and SP112 roads. Panzano: approximately 15 km along the SR 222 towards Greve in Chianti/Florence. Greve in Chianti: approximately 20 km along the SR 222 towards Greve in Chianti/Florence. Volterra: approximately 60 km along the SR68. Arezzo: approximately 60 km along Strada Regionale 69 in the direction of Via della Madonna del Prato in Arezzo. “The Mall” outlet: approximately 40 km along SP 16 Chianti-Valdarno and Strada Regionale 69 in the direction of Via Europa a Leccio.